Frequently Asked Questions
How do I connect the mask to my phone?
Turn the mask on, open Bluetooth on your phone and select it from the device list. After the first pairing it usually reconnects automatically.
Can I sleep on my side with the mask?
The speakers are thin and flat and sit inside the fabric, so it stays comfortable even with your head on the pillow.
How long does the mask battery last?
Up to about 10 hours of playback on one charge, enough for a full night. A full charge takes about 2 hours with a USB Type-C cable.
Can I wash the mask?
Yes. Remove the speakers and gently wash the fabric, preferably by hand. Put the speakers back only once the fabric is completely dry.
Do the earplugs block out everything?
They significantly reduce noise like snoring, traffic and neighbors, but they don't cancel every sound completely.
Are the earplugs reusable?
Yes. They're made of soft silicone. Just rinse them with water and use them again. They come with a small case for storage.
Do the nasal strips help with snoring?
They gently open your nasal passages to help you breathe more easily, which can reduce snoring caused by nasal congestion. For heavy snoring or pauses in breathing during sleep, please talk to a doctor.
Can I use the products together?
Absolutely, they're designed to complement each other. The mask gives you darkness and calming sound, the strips help you breathe, and the earplugs are great if you prefer total quiet instead of music.
What if something is wrong with my order?
Just email us at GetNvora@gmail.com with your order number and we'll take care of it.
How can I contact you?
For any question, before or after your purchase, write to us at GetNvora@gmail.com. We reply to every message.